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Returns & exchange policy
ONLYBLINK CUSTOMER CARE

A better fit.
Let’s find it.

Your shades should feel like you. Tell us what needs changing and we’ll help with the next step.

  1. 01
    Find your order

    Use the order number and mobile number from checkout.

  2. 02
    Tell us what you need

    A few details help us review your request.

  3. 03
    We’ll guide you from here

    Our team will contact you on your registered details.

A little care, before you send.Contact us within 7 days of delivery for a change of mind or fit exchange. Keep the shades and packaging, and wait for our instructions before sending anything.

Request an exchange

A simple form. A real person to help.

Your details are used to match your order and handle this request. Privacy details

A little help, whenever you need it.

Questions about a product, your delivery or an exchange? We’re here.

Let’s talk